Less admin
Reduce repetitive claim paperwork and follow-up.
Outsourced claims administration for PDR shops
You repair.
We handle the claims.
Claims Command keeps intake, documentation, carrier follow-up, supplements and closeout moving—so your team can stay focused on vehicles and customers.
Your outsourced department
Keep the repair relationship.
Lose the admin drag.
Your technicians should be repairing vehicles—not chasing insurance paperwork. We organize the claim and keep the administrative workflow moving.
Clear visibility
Know where every active claim stands and what happens next.
Built to scale
Increase volume without immediately building a full internal department.
Real accountability
Document owners, notes, statuses and next-action dates.
Claims Command 10-Step System™
Every claim has a clear next move.
Every active claim has an owner, status, next action and next-action date.
- 01
Capture
Collect vehicle, customer and claim details at intake.
- 02
Qualify
Confirm the claim is complete and ready to move.
- 03
Complete
Finish building the administrative claim file.
- 04
Construct
Assemble documentation for carrier submission.
- 05
Submit
Send the claim to the carrier through the right channel.
- 06
Track
Monitor status and schedule every follow-up.
- 07
Communicate
Keep the shop and carrier informed at every step.
- 08
Resolve
Work supplements and requests to a decision.
- 09
Confirm
Record the approval or denial and final amount.
- 10
Close
Close out the claim with complete documentation.
How it works
From intake to closeout.
- 01
Submit the vehicle and claim through the portal.
- 02
We validate intake and build the administrative claim file.
- 03
We organize, submit and follow up on documentation.
- 04
We manage outstanding requests, supplements and next actions.
- 05
You receive status updates and closeout documentation.
From a PDR shop owner
Not outsourced paperwork.
A claims department.
In their words, what changed after handing claims administration to Claims Command.
"One of the best changes we've made to our operation."
Claims Command has completely changed the way we handle insurance claims. Before working with them, keeping up with documentation, carrier follow-ups, supplements, and figuring out where every claim stood took a huge amount of time away from actually running our business.
The difference has been incredible. From the moment we submit a claim, everything feels organized and handled. We know exactly where things stand, communication is consistent, and nothing seems to fall through the cracks. Having someone actively staying on top of follow-ups and supplements instead of our team constantly chasing them has been a massive relief.
What impressed me most is how streamlined the entire process is. It doesn’t feel like we simply outsourced paperwork—it feels like we gained an entire claims department without having to build one ourselves.
If you own a PDR shop and insurance claims are eating up your time, I cannot recommend Claims Command enough. This is easily one of the best changes we’ve made to our operation.
Simple, predictable pricing
Built around your volume.
Starter
1–25 vehicles
$199
per vehicle
Growth
26–75 vehicles
$179
per vehicle
Pro
76–150 vehicles
$159
per vehicle
Enterprise
151+ vehicles
Custom
built for your operation
Start with a pilot
Prove the process with real claim volume.
Administrative hours savedClaim visibilityWorkflow consistency